Customer Satisfaction Survey How did you hear about us? TelevisionRadioWeb / OnlineBillboardMagazineNewspaperFamily / Friend How would you rate our team in the following areas* Attitude of person that took your call Very GoodGoodFairPoorVery Poor Scheduling process Very GoodGoodFairPoorVery Poor Attitude and professionalism of technician Very GoodGoodFairPoorVery Poor Neatness and cleanliness of technician Very GoodGoodFairPoorVery Poor Knowledge and workmanship of technician Very GoodGoodFairPoorVery Poor Technician’s explanation of work that was done Very GoodGoodFairPoorVery Poor Value for service provided Very GoodGoodFairPoorVery Poor Answering of questions to your satisfaction Very GoodGoodFairPoorVery Poor Did the technician arrive at the scheduled time?* YesNo Did we satisfy/fix your issue?* YesNo How would you rate your overall experience with Rinaldi’s Energy Services?* 1 (Poor)2345678910 (Excellent) Would you recommend Rinaldi’s to your friends / family?* YesNo
