Testimonials - Rinaldi's Air Conditioning & Heating
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Testimonials

Customer stories

Read some of our customer testimonials to find out how we’ve been able to help with their home energy needs.

“When your a/c is out it’s never a fun experience however if someone shows when they say they will, knows what they are doing and doesn’t try to rip you off it can take some of the edge off. I’ve dealt with Rinaldi’s for a number of years in 2 separate houses and would not hesitate to recommend them. have sent friends and family to them for service also and never had any regrets. This is a company with roots in the community , years in the business and a reason to keep a good name locally.”

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Ross Moore

“Speedy, professional and so friendly! Making and changing appointments is so easy and they always come quickly. I’ve never had to really wait around for anyone to come. They come exactly when they say they will. David and Marlin are AMAZING!!!! They always can figure out what’s wrong with my unit and the best way to fix it. They always answer any and all questions I have and even will give great advice on how to keep my unit clean and happy. I highly recommend these guys for any of your A/C needs!”

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Rosa Matos

“I have been using Rinaldi’s for years now and have never been disappointed! The company has the most reliable service techs. They are always on time and the office will always call to let you know they are on the way about 30 minutes ahead of time. The service techs will explain everything they have worked on to you and they offer you the best, honest solutions that will meet your needs.”

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Samantha Brown

“Awesome experience with this company. Polite, professional, made sure to go back three or four times to make sure everything was within the exact range it needed to be. Ask for Ron. Will treat your home like his own.”

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Stephen Vinarub

“I had a problem with my AC, and Rinaldi’s Air Conditioning Service always has the best, and most professional employees. They sent Carlos (Senior), who was extremely professional and very proficient with his line of work. He knew exactly what he was doing and executed the solution promptly. Upon meeting him, you can tell that Carlos (Senior) is a very detcated and goal-driven individual, who’s adeptness, knowledge, and dignity shine through his work. Thank you Rinaldi’s, and thank you Carlos (Senor). Anytime I need anything done in the future, I will always call Rinaldi’s first, and I will always ask for Carlos (Senior). I would recommend Rinaldi’s, and especially Carlos (Senior) to anyone looking for AC repairs. 5 stars!! #Excellent #SpeedyRepair #FriendlyEmployees”

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Nastasia M.

“I just want to comment on their professionalism from my initial contact for service to the technicians who serviced my unit. The service technicians were on time as promised and willing to explain the repairs to me. Also, they took the time to explain how to maintain the unit between servicing. I highly recommend them to my family and friends. Kathy, Rick and Justin. A+++. Please keep up the excellent work because I will be calling for all of my service needs. I had a great experience. See you in six months. Thank you.”

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Lisa Sorrentino

“I called for service and they walked me through the necessary steps to get my A/C back up and running. They could’ve just made the service call. Then they followed it up the next morning. My regular A/C guy never even returned my call. I found a new A/C company. Thanks.”

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Gene Williams

“I decided to try Rinaldi’s after a recommendation from a relative… and I’m glad I did! The company that installed my new A/C system had gone out of business and I had a leak in the coil. Rinaldi’s handled the repair and warranty hassle and has been providing my preventative maintenance and the unit has been running fine ever since. I just recently had them blow extra insulation into my attic and they did an excellent job at that as well. I will happily continue to use their services.”

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Gina Attanucci

“Our AC went out on the 4th of July, by the time I did some basic diagnostics to make sure it wasn’t a small issue, it was around 1:30 PM. I called Rinaldi’s after checking some reviews. They only charged an extra $20 for same day service ON THE 4th, which I thought was amazing, and they said they would be there between 5-7 pm. Rick showed up around 4:30 pm, did the diagnostics, knew right away the run capacitor was bad. He replaced the Chinese capacitor with a capacitor Made in USA, did a full check of the system, and was done by 5:15. Absolutely amazing response from Rinaldi’s on a big holiday was so impressive. Thank you so much.”

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Nathan Wendrick

“Rinaldi’s AC handles all of my HVAC servicing needs with professionalism and experience. The service industry is a tough one, as there are so many aspects to installing, repairing or servicing HVAC equipment. I can count on them 24/7. They are large enough to feel safe using, but small enough to care.”

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Val Thor

“The home is cool again thanks to Rinaldi’s. Have been using them for service for over 10 years. Our old system was finally ready to be updated.”

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Tom Carlson

“Have a great experience with Rinaldi and have used them multiple times. Always go back cause experience from start to end is great.”

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Andrew Rosensky

“Great service. Would recommend to anyone. fair pricing and excellent quality.”

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Marine One

“Rinaldi was referred to me and I had them service my air conditioner. I was very pleased by the technician and how prompt he was. When he was done we sat done and he explained what he had done and recommeded some work I needed. Another thing I liked was that Rinaldi had e-mailed me a picture of the technician. I would recommed Rinaldi to friends and family.”

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Helen Usher

“I highly recommend Rinaldi’s for all my cooling needs. Reliable, knowledgeable, and their service department is fantastic! I recently called their service line late at night thinking I would get a recording. Within minutes, someone from Rinaldi’s was on the line and there to assist! If you want the best contractor at a good price, this is the company!”

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Rob Dallas

“I have been a Rinaldi’s customer for several years now. The staff is extremely professional, courteous and most importantly, honest! I was lucky to have found Rinaldi’s after a horrible experience with another contractor. I was always weary about a/c contractors and their sneaky ways, but Rinaldi’s has squashed all of those feelings. They are always on time and their prices are great. Rinaldi’s sold me a new unit in 2009 and I signed up for their maintenance program and I have never had anything but good experiences when they show up. Keep up the great work Rinaldi’s TEAM!!!”

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Jaison Heard, Sr.

“My mother was displaced from her home after Hurricane Irma. I contacted 3 companies for quotes on the repairs needed. I had given the wrong contact phone number. However, when I called to follow up I was told that the tech “Luis” was able to access the damage without needing to enter the home and he did just that. When I called to follow up about them coming out they were able to give me the assessment over the phone. I received my other quotes (which I had to pay for) and received the same diagnosis. We chose Rinaldi’s based on their personal level of customer service. The service men, Rico and Anthony, went above and beyond explaining the process and what the final results would be. The office staff, Kathy, Paula and Denise were extremely helpful as I needed to call back a few times to make sure I had all the paperwork needed for our Insurance Adjustor. I will recommend them to everyone and will continue to share how they helped my 73 year old mother be able to get back into her home after being displaced for 2 weeks.”

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Tammy Cordero

“Would like to thank Rick Berrios (service tech with Rinaldi’s AC) for his service call at our house on Tuesday. Rick is the man…friendly, knowledgeable, and knows his S! Highly recommend Rinaldi’s for AC work.”

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Chris Aten

“They have a great working atmosphere which enables the company to keep all employees updated with the latest technology in the HVAC industry. They truly care about providing the up most satisfaction to all of their customers. I recommend everyone to call this company for any heating & cooling needs.”

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Deliver My AC Unit

“Best AC company I have been involved with ever. Highly knowledgeable staff offering products not available anywhere else. Attention to detail from installers was fantastic! They are my company for life!”

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Brooks Cadorin

“The service level provided by Rinaldi’s is fantastic. Their staff at all levels are great, very informative and friendly. The service engineer that visits our home twice a year and when trouble arises is also great. Well done Rinaldi’s great Company,”

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Dave Chris Barker

“Rinaldi’s just installed a new A/C system in my home. They were on time, professional, courteous, tidy and actually cared about the job they did. Most companies would have come in and just slapped a new system in and got their money and ran. Rinaldi’s actually cares about the best thing for their customers. Besides all of that, the prices are fantastic! I highly recommend Rinaldi’s for all of your A/C needs… from maintenance to a full system install.”

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Lindy Long

“An energy auditor first recommended Rinaldi’s to us. They helped us replan the whole energy system for our downtown bungalow. Not only did they help us choose and install a very high efficiency HVAC system, but they also did the plumbing, electrical and insulation changes that brought us down to a tiny fraction of our original costs. And all done with professionalism and promptness.”

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Charlie Behrens

“I’ve used Rinaldi’s for years and they’re great. All their technicians are very knowledgeable and professional, in addition to being honest and trying to do the best for the customer. I wouldn’t use anyone else.”

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Donna Gropper

“Always a great experience with these folks. Fast scheduling, friendly staff and fair pricing. Recommended highly.”

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Al Spry

“Very friendly, fast, efficient service!”

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Nic Murray